What type of
batteries do the Slim Sonic use?
Our Slim Sonic Toothbrushes use 1 AAA battery. We always
suggest to use Duracell batteries with all our products. We find Duracell
batteries work best.
What is the
difference between the Slim Sonic Ultra and the Slim Sonic Classic?
Our Slim Sonic Ultra has dual speed as appose to our Slim Sonic
Classic, which has one standard speed. Also, with the Slim Sonic Ultra you receive 3
replacement heads and a travel case.
Where can I purchase
replacement heads for my Violife Slim Sonic Toothbrush?
You can purchase your replacement heads directly from our
website. Please click here.
How do I remove the
brush heads on the Rockee Toothbrushes?
Make sure to always twist the brush head before removing
it. NEVER pull it without twisting the brush head.
Is the UV light in
the Zapi replaceable?
The UV light in the the Zapi Luxe is NOT replaceable. All of
our other Violife products use a LIFETIME bulb! These bulbs are similar to
long-lasting fluorescent lights, which is why they last so long, especially
since your sanitizer is only used for several minutes each day.
Do I need to use a special toothbrush to use Violife UV sanitizers?
Just about every manual toothbrush and electric brush-head fit great in our
sanitizers (See the question below for more info on electric brush-heads). Very
large manual toothbrushes, like Radius brand and large denture brushes will not
my electric toothbrush fit in your sanitizers?
All Violife countertop sanitizers, including the Zapi Luxe, work with all
electric toothbrush brush-heads, including Sonicare, Oral-B, and other brands.
Our travel models, the Violife Personal/Travel Sanitizer, iZap, and Duo work
with small electric heads like those from Oral-B and newer-model Sonicare
heads. Older Sonicare heads with a large semi-spherical base are too large to
fit into our travel sanitizers.
often do I need to replace the UV Bulb on my Countertop UV Sanitizer (VIO100)?
Only the Original Countertop
UV Sanitizer (Model VIO100)
has a special UV bulb that needs to be
replaced every 12-18 months depending on how often you use it. This ensures the
maximum level of germ-eliminating power.
of our other Violife products use a LIFETIME bulb!
These bulbs are similar to long-lasting fluorescent
lights, which is why they last so long, especially since your sanitizer is only
used for several minutes each day.
can I get new bulbs for my Violife VIO100 Countertop Sanitizer?
Our special UV bulbs are conveniently
Some of our web resellers and catalogs also carry our replacement bulbs.
How do I clean my Sanitizer?
Below are some quick tips. For detailed instruction manuals on all of our
products, visit the product page on this website to download a copy to your
ZAPI or ZAPI LUXE
: Wipe the exterior
surfaces with a damp cloth. To clean the interior drip cup, hold the bottom of
the Zapi/Zapi Luxe firmly in one hand, and with your other hand squeeze and
lift the top cap up and off. If you have trouble removing the cap, use a coin
to gently pry the cap off at the seam around the center of the Zapi/Zapi Luxe.
Remove the drip tray and use warm water and mild soap to rinse the tray clean,
Countertop UV Sanitizer (VIO100):
disconnect the AC outlet from the wall before cleaning! Use a damp cloth for
the outside surfaces. The removable drip cup inside the Violife can be
thoroughly washed in soapy water to remove any residue from your toothbrush.
Replacement drip cups are also available
Personal/Travel UV Sanitizer (VIO200):
the outside and inside surfaces with a damp cloth. Remove the drip tray and
rinse with soapy water.
exterior surfaces with a damp cloth. The interior cup and tray can be removed
and thoroughly washed with warm, soapy water.
What should I do, my
humidifier is not misting (vaporizing)?
Please make sure your humidifier is assembled correctly. When
you place the bottle in the humidifier there is not water in the unit. If the
humidifier is aliened properly the water will bubble after being placed inside