Click here to track the status of your order. We'll tell you when the order was processed, when your order was shipped, with the order recap and tracking number, if applicable. You may also reach us at 1-888-882-2367, Monday - Friday between 9AM - 5PM EST, you will need your order number and billing zip code (order numbers are emailed if a valid email address was provided at the time of purchase).
HAVE YOUR ORDER IN TIME FOR CHRISTMAS:
Order by 11AM Eastern Time on Friday, December 16th and use our Standard USPS (5-7 Business Days) shipping method for all orders within the Continental United States.
EXPRESS DELIVERY:For the last-minute shoppers, Christmas delivery* is still possible on most orders placed prior to 11:59PM Eastern Time on December 20th, when you select Fed Ex 2nd Day (NOT AVAILABLE FOR P.O. BOX) only on orders shipping within the Continental United States.
*Violife, LLC will not be responsible for delivery delays due to unforeseen circumstances outside our reasonable control, such as delays due to severe weather, natural disasters or strikes. Because we do not control these shipments, we cannot guarantee Christmas Day delivery.
SHIPPING & DELIVERY (U.S ORDERS)
Orders are shipped from our warehouse located in California. Rates for regular shipping (5 - 7 business days) to addresses in the United States are based upon the total cost of your merchandise and the location of the shipping address. Free shipping offer is valid in the continental U.S. only. All orders are processed once credit card verification and authorization have been obtained. Orders are shipped Monday - Friday, not including holidays, and there is no weekend service (Saturday - Sunday) for our 2-Day delivery options.
STANDARD SHIPPING OPTIONS:
Shipping costs are determined by the merchandise total of your order.
Continental United States Only*
EXPRESS SHIPPING (AVAILABLE FOR U.S ORDERS ONLY)
Express orders are shipped from our warehouse via FedEx 2-Day Air. Express shipping is NOT available to P.O Boxes, APO/FPO/DPO addresses, or for out-of-stock items. Saturday deliver is not available.
International orders are shipped Monday - Friday, not including holidays, please allow 7-15 business days for delivery. Shipments maybe subject to import charges, duties, or taxes, which are the responsibility of the purchaser. All orders are paid for in U.S Dollars. We do not offer express delivery to Canadian or international addresses. Free standard shipping is valid for continental U.S orders only.
Please click here to email us. Customer Service will reply within the next business day.